Agentic Innovation
The Concept
The Agentic Innovation initiative provides a collaborative sandbox where members explore the application of generative AI and agent-based systems within telecom environments.
It focuses on developing practical reference implementations that demonstrate how AI capabilities — including conversational assistants, orchestration copilots and domain-specific agents — can be integrated securely and interoperably into telecom systems.
Through structured experimentation and architecture alignment, the initiative supports responsible AI adoption while embedding transparency, governance and interoperability principles.
Progress to date
The team has developed the TM Forum AI Virtual Assistant (AIVA), a GenAI-powered conversational search capability designed to simplify access to TM Forum knowledge assets.
Key developments include:
- Conversational retrieval of structured and unstructured content
- Architecture blueprint outlining GenAI integration within telecom environments
- Design considerations addressing security, privacy, accuracy and scalability
AIVA provides a practical foundation for exploring AI-assisted workflows within standards-aligned architectures.
You can try out TM Forum (AIVA) at https://www.tmforum.org/ai-assistant-app
Value
The Agentic Innovation initiative enables:
- Faster discovery of standards and technical assets
- AI-assisted exploration of Open API specifications
- Structured experimentation with AI integration patterns
- Improved understanding of responsible AI deployment within telecom architectures
- Foundation for domain-specific AI agents aligned to ODA principles
By providing a shared experimentation environment, the initiative supports collaborative learning and practical AI adoption across the membership.
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